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If you have any questions about our trips or would like to tell us how much you love us, don’t hesitate to get in touch. Our friendly customer service team is available to answer any questions you may have and provide you with the information you need to make the best decisions for your next adventure. We look forward to hearing from you soon!

(980) 382-5400

1235 East Blvd Ste 688E

Charlotte, NC 28203

  • Who is Bon Amis Travel?
    Bon Amis Travel is a local travel agency that specializes in creating customized travel itineraries for individuals, families, and groups. With over 10 years of experience in the travel industry, Bon Amis Travel has established a reputation for providing exceptional travel services that are tailored to meet the unique needs of each of their clients. From booking flights, accommodations, and transportation to arranging tours and activities, Bon Amis Travel is dedicated to making your travel experience seamless and unforgettable. Contact us today to start planning your next adventure
  • What are your hours?
    Our office hours are Monday through Friday from 10:00 AM to 3:00 PM. However, we are available by appointment on weekends and after hours to accommodate our clients' schedules. Please call or email us at to schedule an appointment.
  • What if I want a refund?
    THERE ARE NO EXCEPTIONS TO BON AMIS TRAVEL'S CANCELLATION POLICIES. Bon Amis Travel strongly suggests that all travelers purchase travel insurance. If you cannot afford to lose the money you have invested in your travel plan, there are several Insurance providers that provide inexpensive Cancel For Any Reason (CFAR) policies.
  • Do I need a passport?
    For all international trips, yes; you are required to have a passport booklet. A passport card will not suffice. It is your responsibility to check that your passport is valid 6 months past the date the vacation ends. If the traveler is unable to attend trip due to expired passport, Bon Amis Travel's refund and cancellation policy will be strictly enforced.
  • Visas
    Visas may be required for some of the destinations Bon Amis Travel may visit. Your tour guide will notify if a visa is required. All travelers are responsible for completing their visa paperwork.
  • Air Travel, Connections and Delays
    Bon Amis Travel is not affiliated in any way with the airlines. Airlines have their own requirements. Airport arrival should always be 2-3 hours before your flight departs. Checked baggage is required to be at airport 1 hour before the flight. If you miss your flight due to tardiness, Bon Amis Travel is not responsible for this. If you are seeking a refund, that is between the traveler, their travel insurance company and the airline. Air travelers are responsible for allowing sufficient time to deplane, get your luggage and meet your group at the designated location. The designated place will be identified prior to the trip. If your vacation package does not include airfare, travelers are required to provide Bon Amis Travel with their flight arrangements. If there are changes in your flight times once you are checked in at the airport, travelers are also required to notify your group leader.
  • Travel Insurance
    Bon Amis Travel strongly suggests all travelers purchase Cancel for Any Reason (CFAR) travel insurance that has a medical component to it. This protects the amount of monies spent on your vacation. Google can provide you with a list of carriers that offer this coverage. If you have employer sponsored medical insurance, most times; that insurance does not cover medical expenses while traveling. Always double check your policy. Invest in insurance coverage that will cover you should the need arise to medically evacuate you from the destination. Any questions about what is or what is not covered by your travel insurance carrier should be addressed directly with the travel insurance carrier. Bon Amis Travel is not affiliated with any travel insurance carrier. It is the responsibility of the traveler to read their insurance policy to determine coverage.
  • Vaccinations
    Bon Amis Travel will journey to destinations that may require vaccinations. Once the travel destination has been set, please google "what vaccinations are required for travel to" and your destination and it will suggest a list of vaccinations. It is suggested you present the list of vaccinations to your physician and decide what's best.
  • TSA PreCheck & Global Entry
    Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance through airport Customs once the traveler returns to the United States. Global entry is only available at select airports and is valid for 5 years. Global Entry Memberships includes TSA PreCheck. TSA PreCheck is an expedited program that gets travelers through TSA screening. TSA PreCheck is only available at select airports and is valid for 5 years.
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